Why Attend ?
Key Highlights
Inspiring Keynotes from global and local retail leaders, offering valuable insights on the future of the retail landscape.
AI Meets Human Insight – Discover the powerful fusion of technology and empathy, where AI enhances human-centered strategies for customer engagement.
Blending Online and Offline Experiences – Learn how to seamlessly integrate digital and in-store shopping for a unified, customer-first approach.
Supercharge Decision-Making with AI, data analytics, and real-time insights, empowering you to make smarter, data-driven choices.
Actionable Strategies shared through expert panels and real-world case studies, giving you practical takeaways to implement in your business.
High-Impact Networking opportunities with industry innovators, decision-makers, and potential collaborators, allowing you to expand your professional network and partnerships.
Who Should Attend ?
Retail Forum 2025 is designed for
Key Sessions
Explore how AI is revolutionizing retail operations by enhancing efficiency and personalizing customer interactions. This session will delve into the role of AI in streamlining supply chains, optimizing inventory management, and creating seamless customer experiences. Discover how AI-driven insights are empowering retailers to engage customers in more meaningful and personalized ways.
As shopping habits evolve, integrating online and offline experiences is essential for a seamless customer journey. This session will focus on how retailers can blend digital and physical touchpoints to create a unified, customer-first approach. Learn about the tools and strategies to deliver a cohesive experience across multiple platforms.
In the face of economic uncertainty and market disruptions, retailers must be agile and resilient. This session will provide insights into strategies for adapting business models to survive and thrive in challenging times. Explore risk management, agility in decision-making, and how to build a robust retail business for the future.
Digital payment solutions and loyalty programs are key to enhancing customer retention and streamlining transactions. This session will explore the latest innovations in digital payments, loyalty systems, and fintech technologies that are transforming how retailers engage with their customers and drive growth.
While technology and AI shape the future, human creativity and trust remain central to customer loyalty. This session will discuss the balance between AI and human insight, emphasizing how creativity, empathy, and trust are essential in building lasting relationships with consumers in a technology-driven environment.
Forum Agenda – 23rd October 2025
Will be announced….
09:00 AM - 10:00 AM
Inaugural Session & Opening Remarks
10:30 AM - 11:30 AM
Session 01: Status of Retail in Sri Lanka
11:30 AM - 01:00 PM
Session 02: Organised Retail & Consumer Connection
02:00 PM - 03:30 PM
Session 03: Retail & Economic Impact
03:30 PM - 04:15 PM
Session 04: Tourism-Retail Opportunities
04:15 PM - 04:45 PM
Special Session: Introduction to FAPRA / APRCE 2024
04:45 PM - 05:00 PM
Closing Remarks
05:00 PM onwards
Evening High Tea & Networking
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Join the Movement
SLRA continues its mission to elevate and future-proof Sri Lanka’s retail sector by fostering collaboration, innovation, and strategic discussions. Join us on 23rd October 2025 to be part of this transformative event that will ignite new ideas and drive collective success in the retail industry.
For inquiries, contact:.
Niroshini: 011 558 8852 | Devni: 011 558 8892
events@chamber.lk